Need assistance for tracking? Explore FAQ's or Schedule a callback!
How can I track the progress of service(s)/product(s) ?
With the help of a Tracking ID provided by Blestoroxx Enterprise Inc. you may use our tracking portal to check realtime updates on service(s) or product(s) you bought.
I forgot or lost my Tracking ID provided by Blestoroxx, What should I do?
If your a registered business - click here to schedule.
You can also write us an email at Tracking@blestoroxx.com. We try our level best to respond to all enquires within 8 business hours.
I have my Tracking ID but the portal is sending back an error, what can I do?
Can I only track service(s) or product(s) produced by Blestoroxx on this portal?
No, you may also be able to track progress of service(s) or product(s) that are not produced but are promoted by Blestoroxx's community network.
When will my Tracking ID be disabled?
Once we have marked delivery of service(s) or product(s) you bought as completed. Your Tracking ID is automatically disabled after 15 days by Blestoroxx.
Can I change my address once the product(s) I ordered is shipped?
No. Unfortunaly once the product(s) you ordered is shipped, we can not change the shipping or the billing address on file.
How do I report a damaged product(s)?
Can I change my Delivery preference(s)?
In case you're unavailable when we deliver. We'll make a reasonable effort to accommodate your request. The option to make changes is not available if your product is already shipped.
What’s an expected completion date?
An expected completion date on your tracking ID is an estimate of when we’ll attempt to deliver product(s) or complete service(s) you have bought, based on where it is in our network. The date and time (when applicable) are not guaranteed, can be impacted by factors such as weather, traffic and parcel volume, and will continue to be updated as the item travels to its destination.
What’s a delivery standard?
A delivery standard represents the expected transit time in business days from the day of deposit (day 0) to delivery. A business day does not include Saturdays, Sundays, statutory holidays, or any holidays observed by Blestoroxx. The delivery standard may be before, after, or on the same day as the expected delivery.
Why is my account being converted to Solutions for Small Business from a Commercial account?
What are the benefits of having a Solutions for Small Business account?
If you don't have a capacity to run & manage tracking services for your clients, Solutions for Small Business package allows you to run tracking services on our platform.